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Frequently Asked Questions

Find answers to common questions about DealView, our AI-powered contract intelligence platform.

General

Learn about DealView and how it works

DealView is an AI-powered contract intelligence platform designed for small and medium-sized businesses. It helps organizations upload, analyze, and manage their contracts with advanced AI that automatically extracts key terms, dates, parties, obligations, and risks from any contract document.
When you upload a contract, our AI reads the entire document and extracts over 70 data points including parties, dates, financial terms, renewal clauses, termination provisions, and risk factors. The analysis typically completes in under 60 seconds, giving you instant insights without manual review.
DealView can analyze virtually any business contract including NDAs, Master Service Agreements (MSAs), Statements of Work (SOWs), vendor agreements, customer contracts, employment agreements, leases, and more. We support PDF, DOCX, DOC, and TXT file formats up to 50MB.
DealView is designed specifically for SMBs with 50-500 employees. Our pricing starts with a free tier for individuals and scales up to enterprise plans for larger organizations. Unlike legacy CLM systems that require 6-month implementations, DealView is self-serve and you can be up and running in minutes.

Getting Started

Quick answers to help you get up and running

Sign up for a free account at dealview.io. Once logged in, you can immediately upload contracts by dragging and dropping files or clicking the upload button. Our AI will automatically analyze each document and populate your contract repository with extracted data.
Yes! DealView supports bulk import through our Migration Wizard. You can upload a ZIP file containing multiple contracts, connect cloud storage (Google Drive, OneDrive, Dropbox), or use our API for automated migration. Our AI will classify and analyze all imported documents.
DealView supports PDF, DOCX, DOC, and TXT files. For scanned PDFs, our OCR (Optical Character Recognition) technology extracts text before AI analysis. Maximum file size is 50MB per document.
Most contracts are analyzed within 30-60 seconds. Larger or more complex documents may take up to 2 minutes. You can continue working while contracts process in the background, and we'll notify you when analysis is complete.

Features

Understanding DealView capabilities

Our AI extracts 70+ data points including: parties and their roles, effective and expiration dates, contract value and payment terms, renewal and termination provisions, governing law and jurisdiction, key obligations and milestones, risk factors and unusual clauses, and compliance-relevant terms.
Yes! DealView offers powerful search capabilities. Use natural language queries like "Show me all NDAs expiring this quarter" or filter by any extracted field. With 200+ searchable fields and 73 filter options, you can find any contract instantly.
DealView integrates with Google Drive, Microsoft OneDrive, Dropbox, Box, Salesforce, and DocuSign. These integrations allow automatic contract syncing, CRM data enrichment, and streamlined signature workflows.
DealView offers 9 report types: Executive Summary, Legal Review, Finance Audit, Risk Assessment, Compliance Report, Renewal Calendar, Vendor Analysis, Timeline Report, and Custom Reports. All reports can be exported to PDF or Excel.
Yes! Smart Filters let you extract any data point from your contracts using AI. Just describe what you need in plain English—like "Price per Square Foot" for real estate or "Breach Notification Period" for healthcare—and DealView extracts it automatically. Smart Filters are unlimited on all plans, and we include industry templates for Healthcare, Finance, Real Estate, Manufacturing, and more.

Security & Privacy

How we protect your data

Absolutely. DealView uses bank-grade security including AES-256 encryption for data at rest, TLS 1.3 for data in transit, and SOC 2 Type II compliant infrastructure. Your contracts are stored in isolated, encrypted storage and never used to train AI models.
Contract files are stored in secure, SOC 2 compliant cloud infrastructure with data centers in the United States. Database records are stored in PostgreSQL with row-level security ensuring users only access their own organization's data.
No. Your contract data is never used to train our AI models or shared with third parties. We use OpenAI's API with enterprise data processing agreements that explicitly prohibit training on customer data.
DealView infrastructure is SOC 2 Type II compliant. We support SSO/SAML for enterprise customers, enforce MFA, and provide detailed audit logs. We are designed to help organizations meet GDPR, CCPA, and industry-specific compliance requirements.

Account & Teams

Managing your account and team members

From your Settings page, go to Team Members and click "Invite." Enter their email address and select their role (Admin, Member, or Viewer). They'll receive an invitation email to join your workspace.
DealView offers three roles: Admin (full access including billing and user management), Member (can upload, edit, and analyze contracts), and Viewer (read-only access to contracts and reports). Enterprise plans support custom roles with 18 granular permissions.
Yes! Professional and higher plans support multiple workspaces. This is useful for separating contracts by department, client, or project. Each workspace has independent access controls and can have different team members.
You can reach our support team through the live chat widget on any page, by emailing support@dealview.io, or by submitting a support ticket from your dashboard. We aim to respond within 24 hours for standard requests.

Questions about pricing or billing?

Visit our pricing page for detailed information about plans, AI operation quotas, and billing options.

View Pricing & Billing FAQ

Still have questions?

Our team is here to help. Reach out through live chat, email, or schedule a demo to see DealView in action.